ATTENTION: If you ordered a set of labels via Amazon, count the labels, it should be ELEVEN across and FOURTEEN down, which gives 154 labels per sheet. What we just received was TWELVE across and SEVENTEEN down, which WILL NOT WORK with this design.
NOTE: When you request a refund, Grand Parfum II, will send you a template. Immediately email them back and state this:
“I do not need a template. I already have a pre-designed template for the ADVERTISED sheet of labels of 11 across and 14 down. You sold me labels that were NOT AS ADVERTISED. Please promptly send me a postage-paid-return label so I can ship these back to you for a full refund. Thank you”
Please return them and request a refund because that is not what is advertised or showing in the preview.
What they previously sold (11 across, 14 down, 154 per sheet) was what was advertised and how these were designed and tested.
Here is what you can do, follow the link for the labels below and make sure you are purchasing from Kimmeric Studio (they originally created the post for 11 across and 14 down so they should sell the correct labels).
Or, you can purchase a full sheet and a half-inch hole punch and punch them out yourself.
would you like the template? it will work with the labels you received This is what they sent me when I asked for a refund (sigh)
Write back and let them know that you have a pre-designed template that works with the one that is ADVERTISED. We had to reply to that same email and demand a refund because we have a pre-designed template for the one that is ADVERTISED.
Remind them they sold labels that are NOT AS ADVERTISED and you are requesting a postage paid return label to send them back for a full refund.
Once you do that they will email a postage paid label.